Preface
We strictly follow the Personal Information Protection Law, Cybersecurity Law, and Data Security Law of China, adhering to the principles of legality, legitimacy, necessity, and minimal collection. This policy fully informs you about what personal information we collect, its purposes, storage duration, and all privacy rights you enjoy. Using this site's services represents your agreement to this policy. If you do not agree to the collection of non-essential cookies or tracking information, you may disable cookies in your browser, but some tool functions may be limited.
1. Information Processing Entity
- Data Processor: Korelyy
- Contact Email (Privacy Rights Protection): [email protected]
- Website Domain: korelyy.com
2. Information We Collect and Its Purposes
2.1 Essential Information Required for Tool Services
- Device and Access Logs: IP address, browser type, system version, access time, page stay records, tool operation records. Purpose: Server security protection, anti-attack, tool usage statistics, troubleshooting, compliance with public security log retention requirements (logs retained for no less than 6 months).
- User Uploaded File Content: Images, documents, text, and other processing materials. Purpose: Only complete format conversion, editing, and generation operations you initiate; automatically deleted after processing, not used for other purposes.
- Additional Essential Information for Paid Users: Payment order number, transaction credentials returned by payment channels. Purpose: Reconciliation, membership privilege issuance, order inquiry processing, refund verification.
2.2 Non-Essential, Optional Information
- Cookies and Behavioral Tracking Identifiers: Device identifiers used by ad networks for personalized ads, page click tracking. Purpose: Display ads matching your preferences, track ad conversions; you may clear cookies in your browser at any time to withdraw consent.
- Voluntarily Submitted Information: Email and name you voluntarily provide when sending inquiry or complaint emails. Purpose: Respond to your questions, process complaint or infringement tickets; records retained for no more than 1 year after consultation ends.
Explicit Statement: This Site Does Not Actively Collect Sensitive Personal Information
We do not forcefully collect phone numbers, ID numbers, facial features, contacts, photo album locations, complete bank card numbers, SMS records, or other sensitive information. Only when you actively upload ID card images for processing do we temporarily obtain image content, which is immediately deleted after processing.
3. Information Storage, Cleanup, and Data Export Rules
- Storage Region: All user data, access logs, and temporary files are stored on compliant servers in mainland China.
- Storage Duration: Uploaded processing files: automatically deleted within 1 hour for free version, up to 24 hours for paid version; Access security logs: retained for 6 months; Inquiry email records: saved for 1 year; Paid order records: retained for 3 years in accordance with fiscal regulations.
- Data Export Restriction: Without your separate written consent, your personal information and uploaded files will not be transmitted to overseas servers or third-party overseas service providers.
4. Third-Party Information Sharing
We will never sell or rent user personal information to third parties; limited sharing only occurs in the following statutory scenarios:
- After your active, explicit separate consent;
- Cooperating with public security, internet regulators, courts, market supervision, and other state authorities for lawful data requests with official documents;
- Cooperative service providers (payment platforms, CDN acceleration, server vendors, ad networks): providers may only process data according to agreed purposes and have signed data confidentiality agreements;
- In the event of company merger, transfer, bankruptcy, or other entity changes, the receiving party continues to be bound by this privacy policy, with prior public notice to users.
5. Your Statutory Rights to Personal Information
In accordance with the Personal Information Protection Law, you enjoy the following rights at any time. Send an email to [email protected] to apply, and we will respond within 15 working days after identity verification:
- Right to Know, Right to Copy: Query your access logs and order records stored by us, apply for export copies;
- Right to Delete: Request immediate deletion of all your temporary files and historical operation records;
- Right to Withdraw Consent: Turn off personalized ad tracking cookies at any time;
- Right to Correct: Apply for correction of incorrect order or inquiry information;
- Right to Restrict Processing: Request suspension of non-essential information collection;
- Right to Complain: Dissatisfied with our privacy processing, you may report to internet regulators at 12377 or contact our rights protection email for negotiation.
Prohibited Clause: We shall not refuse to provide basic free tool services because you withdraw cookie consent or apply for data deletion.
6. Data Security Protection Measures
- Transmission Encryption: Full-site HTTPS encrypted transmission to prevent file and access data interception;
- Access Permission Isolation: Hierarchical permissions for server backend, only operations staff can view encrypted logs, manual browsing of user-uploaded files is prohibited;
- Virus and Prohibited Content Scanning: Malicious file detection and sensitive content automated interception deployed at upload interfaces;
- Regular Security Inspections: Vulnerability fixes, intrusion and data leakage risk prevention.
In the event of personal information leakage or tampering, we will take remedial measures immediately and report to regulators and notify affected users in accordance with regulations.
7. Children's Information Protection
Minors under 18 years of age should not voluntarily submit any personal information. If guardians discover that their children have uploaded private files without permission, they may send an email to request complete deletion, and we will immediately clear relevant data.
8. Cookie Usage Instructions
This site uses two types of cookies: functional cookies (maintain login and tool sessions, must be enabled); advertising statistics cookies (optional, used for personalized promotion).
You may refuse or clear advertising cookies through browser settings, with only functional cookies retained, which does not affect basic conversion and processing functions.
9. Policy Updates and Notifications
We will post updates to this privacy policy in the website's legal section. Major changes will prompt users via pop-up notifications; continued use after updates constitutes acceptance of the new policy.
10. Complaint Channels
- Privacy-related inquiries, data deletion requests, infringement complaints, information leakage feedback: [email protected]
- Regulatory Complaint Channel: National Cyberspace Administration Reporting Center 12377